Help

Here are a few of our most frequently asked questions!

If your question is stilled unanswered by these responses please feel free to contact us here!

How To Create An Account?

  1. Download Zapster from the Google Play Store and or the IOS app store.

  2. Open the app and at the bottom of the home screen click the blue "Register" button.

  3. This button will open you up to the Registration screen continue by filling out the 5 necessary fields that are all required.

  4. The only information we require for you to create a Zapster account is for you to choose:

    1. A Username

    2. Provide your full name

    3. Provide you Email

    4. Create a Password

    5. Confirm your Password

  5. Once you have all of the fields filled out hit the Green "Register" button at the bottom of the screen.

  6. It will only take a few seconds to add your account to our database and you now are a proud Zapster user!

How to Create a Post?

  1. Login to your Zapster Account.

  2. Once you're into your account on your home screen you will see at the bottom the navigation bar with 5 icons.

  3. Click the middle icon of the plus sign which will lead you to the post creation page.

  4. Choose the source of the picture you would like to post.

  5. Crop your image to fit.

  6. Add a description to your image if you would like.

  7. Once you have completed your post and you are ready to post your image go to the upper right-hand corner of your screen and hit the Green word "Post".

  8. This will take just a second and your post will be available for all of your friends to see it.

  9. You can go to your profile page to see if your post was in fact added to your list of Posts.

How to Follow and Unfollow Friends?

  1. Login to your Zapster account.

  2. Once you're into your account on your home screen you will see at the bottom the navigation bar with 5 icons.

  3. Click on the second icon going from left to right that looks like a magnifying glass.

  4. This is your search screen you may go to the top of the screen to the search bar and type in the Username of your friends you would like to follow.

  5. Once you find your friend click on the green button to the right of their name that says Follow.

  6. You will know if you have successfully followed your friend the text of the same button changing to Unfollow.

    1. This is how you may unfollow a friend if you so choose.

  7. Now you may see your friend's posts on your home screen.

  8. You may also click on their name and it will take you to their profile page.

  9. To the right of their profile picture you will see a big Blue Button that will say "Follow"

  10. You may click this button to also follow your friend.

How to Add a Story?

  1. Go to the Home Page of the Zapster app.

  2. In the top left hand corner of your screen you will see an Icon of your Profile picture and a blue plus beside it.

  3. Click on this icon and it will prompt you to choose whether or not to view your stories from your Friends or to post a story of your own.

  4. Click the Add Story and follow the steps on the screen for this will prompt you to create your story.

How To Send a Message to Another User?

  1. From the Home page of your Zapster app click on the top left hand corner of the screen on the icon that has 3 horizontal lines.

    1. This icon will open up your side navigation which will help you navigate throughout your app wherever you may be in the app.

  2. Click on the item labeled Messages.

  3. Once you have loaded into the Messages activity in your account you will see two tabs labeled Messages and Friends. Click on the Friends tab.

  4. Once you have clicked Friends find the friend you would like to send a message to.

  5. This will open up our Messaging Activity and on the bottom of the screen type into the box what you would like to send and then tap on the green send icon to the right of the box to send your message.

  6. If you message has been properly sent then your message will show up above the box on your screen!

  7. Congratulations you have now successfully sent your First Message!

How To Reset My Password?

There are two ways to reset your password for your Zapster Account

  1. Upon opening up your Zapster App you will see that below to the right of the password box you will see a link that is titled "Forgot Password?" click this link and it will take you to the password reset screen.

  2. You will have to enter in your official email that is associated with you account and then an email will be sent to your from the Zapster Support Team.

  3. Once you have recieved this email click the link within and this will take you to a webpage where you may change your password.

  4. Once you have changed your password go and log into your Zapster Account again with your new Login.

The second way...

  1. If you are already logged into your account through the app, and you would like to change your Account's password then click on the icon on the top left hand side of your screen to open up your menu.

  2. Choose the last menu item named Settings

  3. Once you are within your settings you may click the reset password button and the directions are the same as steps 2 and 3 in the prior directions.